XFRACAS: Web-Based Failure Reporting

Performing FRACAS and related activities with ReliaSoft’s XFRACAS software provides a range of benefits, including the ability to:

• Address data capture and management deficiencies to provide timely and accurate product reliability, quality and safety data.
• Streamline incident reporting and problem resolution activities.
• Provide a closed-loop system for managing corrective actions.
• Contribute to design improvements, faster product release, better service and enhanced customer satisfaction.
• Generate financial rewards through better product designs, enhanced control of product warranties and more efficient customer support.

XFRACAS software provides all of the tools that your organization will need to troubleshoot issues as they occur in the lab or in the field, capture the data required for important reliability, quality, safety and other analyses, work as a team to resolve underlying problems and build a “knowledge base” of lessons learned that will be instrumental to future troubleshooting and development efforts. The XFRACAS system is configurable, flexible and scalable to fit your organisation’s particular products or processes and to grow with your needs. The system’s Web-based user interface allows for easy access, collaboration and deployment throughout multiple sites, suppliers and dealers. Flexible configuration utilities allow you to control the look and feel of user interfaces and establish specific permissions based on user and “entity” (e.g. product line or business unit).

• Customer Support. XFRACAS includes a complete array of resources to facilitate support activities for incidents reported through customer care channels.
• Incident Reporting / FRACAS. XFRACAS provides full support for incident (failure) reporting, analysis and corrective action activities (FRACA / FRACAS / DRACAS) at any stage in the product life cycle, from cradle to grave.
• System Configuration Management and Part Tracking. XFRACAS supports complete system configuration management and part tracking from the original Bill of Materials (BOM), through part repairs and replacements, to detailed failure analysis and remanufacturing of parts.
• Problem Resolution. XFRACAS provides problem identification, analysis and management resources that allow product design personnel to manage failure analysis, corrective action and problem resolution activities. This includes full support for the 8D problem resolution process or the flexibility to create your own process with 4 to 8 steps.
• Actions Management and Workflow. XFRACAS makes it easy to manage problem resolution activities by assigning actions to specific personnel and tracking the progress of resolution activities. This includes quick access to information of interest to you (via the personalized portal) and the ability to generate automated notifications via e-mail.
• Queries, Reports, Plots and Analyses.XFRACAS provides extensive and flexible query, reporting and plotting capabilities with the ability to export data to Microsoft Excel and/or to ReliaSoft’s reliability analysis tools for additional reliability analysis. Separate Search, Report, Dashboard and Analysis utilities put your data to work in a snap.
• Extensive Configuration Options. XFRACAS provides extensive configuration utilities that allow you to control the look and feel of user interfaces to meet your organization’s particular needs, including the ability to capture the additional data fields specific to your organization’s products.
• Web-based System Access.The system’s Web-based user interfaces allow for easy access, collaboration and deployment for multiple sites, suppliers and dealers. The system is configurable, flexible and scalable to fit your organization’s particular products/process and to grow with your needs.

• Weibull++
• RGA
• Xfmea
• RCM++