Wilde Analysis Ltd.
Telephone: +44 (0) 333 996 9930
Technical Support: support@WildeAnalysis.co.uk
Southern Office & Training Centre
15 High St,
Registered in England No. 01494005
VAT Registration No. 306235489
When using engineering software to solve demanding problems, it is inevitable that you may need some help. Our dedicated Technical Support Manager and technical team endeavour to respond quickly and efficiently before your workflow is significantly affected. All support is provided in accordance with our ISO 9001 Quality Assurance System.
Support is typically delivered through a combination of:
- Telephone: +44 (0) 333 996 9931
- Email: support@WildeAnalysis.co.uk
- GoToMeeting web conferencing
- Face-to-face meetings
Please contact us to discuss what type of technical support contract would best suit your needs, ranging from an annual agreement to an hourly rate. Our support services may also be available if you have purchased your software from another provider.
How to Make Support Faster!
When requesting product support, please assist our staff by indicating the software product you are using. Please provide as many details as possible when describing the problems you are encountering to enable us to diagnose them quickly. In many instances it is also helpful for you to send the input file used for the analysis.
Typical information required includes:
- The platform on which the software is being run
- The version of software being used
- Any error message(s) you may be receiving
Spreading the cost of software, training or even consulting services is becoming increasingly popular, enabling our clients to access our solutions without compromising current cash flow or significantly disrupting budgetary plans.
We have teamed up with a number of leading specialist financial partners to provide competitive, flexible finance schemes and help you facilitate your investment. Finance is available for:
- Consulting Services
- Computer Hardware
If you are interested in these options, simply let us know when requesting a quotation. Wilde Analysis does not provide direct financial advice.
Potential Benefits of Finance Options
- Protect your Current Budget with 100% Finance
You do not need to provide a deposit or security. Therefore the impact on your current budget is minimised. Existing working capital and credit lines are kept free for your other business expenditures.
- Maximise your ROI while Protecting Cash Flow
You will pay for your analysis solution as you reap the benefits. Therefore the costs can be offset against the return on investment.
- Benefit from Tax Incentives
You can enjoy significant tax benefits when leasing. The entire capital and interest costs of the investment are allowable against the taxable income of your company.
- Make Future Budgeting Easier with Fixed Payments
Your payments are fixed for the duration of the agreement and are not affected by changes in interest rates.
- Provide Continuity in Engineering Analysis Investments
You can ensure that you continue to benefit from the latest developments within our software solutions by easily upgrading or expanding your capabilities within your existing finance scheme. This will not necessarily affect your monthly payments.