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ReliaSoft XFRACAS

The complete platform for incident and corrective action process management

Manage your Incidents and Corrective Action Process

ReliaSoft XFRACAS is a highly configurable, web-based Failure Reporting, Analysis and Corrective Action System (FRACAS). You can configure your implementation to include incident/failure reporting, failure analysis on returned parts, part tracking for serialized systems, root cause analysis, team-based problem resolution and tracking the completion of assigned actions.

  • Easy web access for collaboration and deployment across multiple sites, suppliers and customers
  • Highly configurable to fit your organization’s specific processes
  • Flexible, scalable and able to grow with your needs
  • Innovatively bridges the gap between addressing individual failures and managing efforts to understand, contain and resolve the underlying problems

FRACAS: A Key Contributor to the Success of a Reliability Program | ReliaSoft Webinar

Live Broadcast Date: June 27, 2022  4 PM GMT

In reliability engineering, having the statistical tools needed to perform analyses is as important as having efficient management methods to support these activities. During this webinar, we will discuss the role of FRACAS (Failure Reporting, Analysis and Corrective Action System) as part of a reliability program and will show how the ReliaSoft XFRACAS platform can help connect all the pieces together to effectively manage and improve the reliability of your products or systems through data driven initiatives.

Why Use ReliaSoft XFRACAS?

  • Contributes to design improvements, faster product release, better service and enhanced customer satisfaction

    Builds a “knowledge base” of lessons learned that can be shared throughout the organization

  • Gain valuable insight to manage corrective actions through a closed-loop process

    Bridge the gap between addressing individual failures and managing efforts to understand, contain and resolve the underlying problems with ReliaSoft XFRACAS’ closed-loop process. Understand the root cause and prevent similar issues.

  • Captures data for reliability, quality, safety, risk management and other analyses

    Use data from ReliaSoft XFRACAS for life data analysis or repairable system/reliability growth analysis in Weibull++. Share system configuration and failure modes data between XFRACAS and XFMEA / RCM++.

  • Easy web access for collaboration and deployment

    Streamline incident reporting and problem resolution activities.

  • Track your products’ and suppliers’ quality and reliability

    Achieve design improvements, faster product release, better service, and enhanced customer satisfaction with XFRACAS.

  • Effectively identify and solve issues

    Manage your products and processes, track your failures and returns, escalate incidents, and implement a corrective action system to prevent reoccurrences and improve performance.

  • Highly configurable to fit your organization’s specific processes

    Match XFRACAS to your internal processes, and refine them as they evolve. Leverage the flexibility of XFRACAS to scale and make changes within your organization, as well as share the essentials across business units.

Understanding the Fundamentals of XFRACAS

Over a product’s lifetime, failures may lead to customer dissatisfaction, excessive risk exposure, dangerous situations, or future recalls. Tracking, reporting, prioritizing and resolving the causes of product failures is a common business practice.

This webinar, originally presented in 2019, provides an introduction to XFRACAS as a streamlined way to undertake this practice and highlights the benefits of using a FRACAS system in connection with reliability analysis enabled by other ReliaSoft applications.

Reliability data analysis with XFRACAS

The incident reporting process in XFRACAS can result in clean, usable data for reliability analysis in ReliaSoft desktop applications. You can easily use the failure data to perform reliability analysis with ReliaSoft Weibull++ software to spot trends, assess the situation before issues become larger problems, and proactively make product corrective plans.

If XFRACAS data entry is based on fully serialized systems, you can extract complete time-to-failure and suspension data by system, subsystem and component.

Connect XFRACAS with XFMEA and SEP

Closing the loop between your FMEA and FRACAS can be very beneficial for all your future design revisions and products. With ReliaSoft XFMEA, you can synchronize the generic system configurations, use FMEA to define the failure modes that can be assigned to incidents, problems or failure analysis reports or use failure modes defined in XFRACAS as input to your FMEA.

You can deploy ReliaSoft SEP on the same database and web server as XFRACAS. When implemented together, SEP links to the FRACAS records assigned to you, and enables FMEA teams to review relevant field failure reports for the parts they are analyzing.

Capabilities

Highly Configurable to Meet Your Needs

XFRACAS can be implemented with a single entity (where all users share the same configuration settings and data) or with multiple entities (where different business units have their own separate settings, data and permissions)

You can:

  • Turn features on or off
  • Configure built-in fields and preferences
  • Create your own custom fields
  • Define security groups for different access levels

The optional Go-Live Service includes an on-site visit from an XFRACAS implementation specialist, training for up to 10 “power users” and assistance to configure your implementation to meet your particular processes and needs.

Personalized Portal for Each User

For each user, the XFRACAS home page provides a customizable, at-a-glance view of all the issues you need to work on,

Views include:

  • Actions you need to complete
  • Incidents, Problems or Projects you need to work on
  • Reports that you frequently use
  • Global or local announcements and links
Incident (Failure) Reporting

Each “incident” deals with a single instance of a failure, suggestion or other event so you can track how it was addressed and capture sufficient detail for reliability and related analyses.

This enables you to:

  • Fully describe the incident and link or attach relevant files
  • Identify the responsible part(s) and notify owners
  • Record the operating time/usage when the failure occurred
  • Assign responsibility for specific actions and track their completion
Capture Findings from Failure Analysis on Returned Parts

Undertake more in-depth failure analysis if parts are removed/replaced and returned

Capture additional details, such as the RMA number, sales order number or work order number, findings from the visual inspection and detailed analysis, fault history or sensor data, or other test results.

Part Tracking for Serialized Systems

Capture a detailed history for each piece of equipment

If you are tracking specific systems by serial/TAG number, XFRACAS can capture a detailed history for each piece of equipment, such as:

  • Installation details
  • Reported incidents
  • Operating time or usage
  • Exact system configuration as parts are repaired and replaced over time
  • Current status of the system (running, waiting for part)
Track Completion of Assigned Actions

Assign actions to system users and track the progress and completion

Throughout XFRACAS, you can:

  • Fully describe the assignment and link or attach relevant files
  • Create automated e-mail notifications for the person responsible and other users who need to monitor or approve the actions taken
  • Generate reports and charts to track progress and completion
Root Cause Analysis and Team-Based Problem Resolution

Support the investigation and resolution of issues across groups and departments

In XFRACAS, a “problem” is a larger issue that may require a team-based approach to understand the root cause and implement improvements that will prevent similar issues from occurring again in the future.

  • Use any method from 4 to 8 steps (8 Disciplines, Six Sigma DMAIC, DCOV, CAPA)
  • Fully describe the problem and link or attach relevant files
  • Link to all related incident reports
  • Capture findings from root cause analysis
  • Assign responsibility for specific actions and track their completion
  • Track review and sign-off by a Failure Review Board (FRB)
Track Statistics for a Group of Incidents and Problems

Provides quick access to high-level statistics for all associated incidents and problems

In ReliaSoft XFRACAS, a “project” groups multiple problems together and provides quick access to high-level statistics for all associated incidents and problems, such as:

  • How many issues are open/closed?
  • How long has each issue been in the system?
  • What is the status for open issues?
Flexible Queries and Reports

Automate and customize data searches and report generation

XFRACAS provides a large selection of built-in “standard” reports as well as a flexible Report Builder to create your own custom reports or run custom SQL statements. Tabular results are displayed directly in the web browser, where it is easy to:

  • Filter and sort within the results
  • Export to *.xlsx, *.rtf, *.csv, *.pdf
  • Link, “watch” and share with other users
Charts, Dashboards and Customisation

Apply built-in tools to create graphical charts for any set of results.

Standard tools include:

  • Bar charts, pie charts, area charts, step charts, scatter charts, line charts
  • Highly customizable
  • Full drill-down capability
  • Configurable dashboards

For even more customized output, you can:

  • Output results to XML, which can be used as a web-based data source in a variety of third-party reporting tools (e.g., Get External Data > From Web feature in Microsoft Excel)
  • Define your own custom XSLT style sheets (Extensible Stylesheet Language Transformations)
Extract Data for Reliability Analysis

Generate clean, usable data for reliability analysis in ReliaSoft Weibull++ from the incident reporting process

If data entry is based on fully serialized systems, you can extract complete time-to-failure and suspension data by system, subsystem and component.

Integration with FMEAs and SEP

Compatability and data sharing with ReliaSoft XFMEA and RCM++ for failue modes and effects analysis

When your organization uses ReliaSoft XFMEA or RCM++ for failure modes and effects analysis (FMEA), you can:

  • Synchronize the generic system configurations (“bills of materials”)
  • Use an FMEA to define the failure modes that can be assigned to incidents, problems or failure analysis reports in XFRACAS; or use failure modes defined in XFRACAS as input to an FMEA
  • Use the quantity of incidents, problems or failure analysis reports in XFRACAS as input to calculate RPNs in an FMEA

The SEP web portal provides access to key analysis and project management details from ReliaSoft desktop applications such as Weibull++,  XFMEA, and BlockSim, as well as the XFRACAS actions and incidents that are relevant for each user. SEP also provides a way to share selected data and results with customers and suppliers who don’t have direct access to your XFRACAS implementation.

Use XML to Import or Export Data From External Systems

Easily import or export data to other external systems, such as an asset management system or work order tracking system.

ReliaSoft XFRACAS includes a Windows service that runs on the web server and can be configured to automatically import XML files on a scheduled basis. Alternatively, you can develop your own custom application to extract data into the required format and use the XFRACAS web service to trigger the imports.

For “bill of materials” data, XFRACAS also supports import via Excel (*.xlsx) template, or synchronizes with the system hierarchies in XFMEA, RCM++ or RBI.

Scalable and Distributable Web-based Architecture

Whether you have 15 or 15,000 users, XFRACAS is scalable and easy to distribute with no client software to install for each user

Your team can access the site with their preferred web browsers (such as Chrome, Firefox or Safari) from a variety of devices. The website can be public or private, encrypted or unencrypted, using Windows Authentication or Single Sign-On (SSO).

Ensure Implementation of Your FRACAS System is a Success

To ensure ReliaSoft XFRACAS is set up quickly and optimally across your organization, take advantage of our trusted Go-Live Implementation Service. Experienced instructors and facilitators will work with you to create a custom configuration of your XFRACAS system to meet your organization’s needs and comply with any processes.

Within this service, bespoke training is also available to ensure all your XFRACAS users are working together and collaborating effectively.

How Can ReliaSoft XFRACAS Help Your Reliability Activities?

Our combined software, training and consulting solutions enable you to develop your reliability engineering capabilities within your business efficiently and effectively, with expert support and mentoring from our experienced technical services team.

For more information or to arrange an informal, no-obligation discussion on your requirements, please complete the form opposite or contact us using the details below.

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